I am getting this " Failed: Please make sure the file is available. (500)", I have tried with different data I know has worked in the past and I am getting the same result. Any help is greatly appreciated
I am also getting this error today when trying to upload files that I have previously uploaded with no problems.
The same for me, I have uploaded files that previously worked but not today
I am also getting the same result. I want to test for LEfse, so I was following the tutorial but it is showing the error in file uploading
While looking around I have seen that this has been a problem since at least 2020, there was a forum somewhere else that had almost an identical problem to what was happening now. The puzzling part is that I know it has worked after 2020 since I have used this program with success in 2021.
Hello,
Thanks for bringing this to our attention, we are looking into it and I will update here when we have a fix.
Best,
Meg
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Hi all,
The file upload issue has now been resolved. Thank you for your patience.
Apologies for the inconvenience caused by the issue.
Regards,
Sagun
Failed: Please make sure the file is available. (500) . please, i am having the same problem with error as: Failed: Please make sure the file is available. (500).
Thank you
Hello @Adenaike_A.S,
Thank you for reaching out to biobakery lab and pointing out the issue. We are looking into file upload issue in https://huttenhower.sph.harvard.edu/galaxy.
Please feel free to try out version 2.0 Galaxy http://galaxy.biobakery.org/ in the mean time till the issue is resolved. Also, please note that https://huttenhower.sph.harvard.edu/galaxy will be deprecated after June 1st 2023.
Regards,
Sagun
Thank you.
I really appreciate.
Hello @Adenaike_A.S ,
The 500error upload issue has been resolved in Galaxy. Please let me know if any other issues.
Regards,
Sagun
Thank you for your response.