From the help message:
reads_map: mapping from reads to clades (only reads hitting a marker)
This reports all the clades having at least a read mapping to a marker.
In order to have a species identifies, you need to have at least 1/3 of the markers covered by reads, then a robust average is calculated using a subset of them. You can increase the fraction of those markers by tweaking the stat_q
parameter (see Relaxing classification parameters - #2 by fbeghini)